Privacy Policy

Effective Date: 8/23/2025
Company: NeuoFlow (“we,” “our,” “us”)
Location: San Diego, California
Contact: hello@neuoflow.com

1. Data We Collect

Client Data: Business contact details, billing information, platform credentials.

End-User Data (via integrations): Leads, email addresses, campaign performance data.

Website Visitors: Cookies, analytics, and device information.

2. How We Use Data

Provide, maintain, and improve Services.

Deliver AI-powered reporting and automation.

Communicate with Clients regarding accounts, billing, and support.

Ensure compliance with advertising policies and legal requirements.

3. AI & Data Usage Transparency

AI models process data to generate insights and optimize campaigns.

AI does not make independent legal or strategic decisions; results are recommendations.

Clients remain responsible for final business decisions.

4. Sharing of Data

With third-party platforms (Facebook, Instagram, CRMs) for integration.

With trusted service providers (payment processors, hosting providers).

Only when legally required (e.g., subpoena, regulatory request).

5. International Data Transfers

We comply with GDPR, CCPA, and applicable privacy laws. Data may be transferred and processed outside of California or the U.S., with appropriate safeguards.

6. Client Rights

GDPR (EU/UK): Right to access, correct, delete, or restrict processing of data.

CCPA (California): Right to know, delete, and opt-out of data sale (NeuoFlow does not sell personal data).

7. Data Retention

We retain data only as long as necessary to provide Services or comply with legal obligations.

8. Security

We use commercially reasonable security measures (encryption, access controls, monitoring). No method of transmission is 100% secure.